Contact us
We're a small team — we read every message.
General support
For questions about your account, billing, API usage, or anything else, email us at support@rendershot.io. We typically respond within one business day.
Bug reports & feature requests
Found something broken or have an idea? Send us an email with as much detail as possible — including the request you sent, the response you received, and your API key prefix (never the full key). We take all feedback seriously and use it to prioritize what we build next.
Enterprise & custom plans
Need higher rate limits, custom SLAs, a dedicated rendering cluster, or volume pricing? Reach out at support@rendershot.io and we'll put together a plan that fits your needs.